AI built to understand conversations.
Designed to support people.
Wyser captures conversations, creates trusted records, identifies what matters and provides intelligent support, giving organisations the confidence to deliver more consistent, higher-quality services while spending less time on administration.
AI where it helps.
Human where it matters.
Built alongside advice teams
A modular platform designed around people, not processes.
Every organisation works differently. That's why Wyser is built from connected modules that reduce administration, improve consistency and support advisers while keeping human judgement firmly in control.
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Record
Securely capture VoIP, phone and face-to-face conversations, so advisers can focus fully on the person, not their notes.
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Document
Write up and document every conversation with clear, structured case notes created for advisers to review.
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Check
Check helps teams understand conversations more clearly, making it easier to review what was said and identify calls that may need attention.
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Built with the sector. Trusted across it.
Developed alongside frontline teams and trusted by organisations delivering advice, advocacy and support across the UK.
More than technology
Supporting human judgement when it matters most.
People don't come to advice services because they have simple problems. They come during some of the most challenging moments of their lives. We built Wyser to reduce administrative burden, strengthen professional judgement and help organisations protect the time that should be spent supporting people.
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The customer perspective:
"This project has helped us use AI in the way I think it is most useful for advice services: not to replace advisers, but to give them better tools."
John Perry, Managing Director, Accommodation Concern
It's our mission to help organisations reach more people with AI built alongside advisers, never instead of them.
Different sectors. Shared purpose.
Every organisation we work with exists to help people navigate some of life's most challenging moments. Wyser helps protect the time, expertise and judgement that make that support possible.
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Charities & Advice
Giving charity and advice teams more time and capacity to support the people who rely on them
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Housing Associations
Creating more time for housing teams to focus on tenants and the support they need
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Debt and Financial Vulnerability
Helping debt advisers and financial vulnerability teams support more people
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Expert AI consultancy
Harnessing AI isn't about adopting more technology, it's about making better decisions. We help organisations understand where AI can create genuine value, develop practical strategies and implement solutions safely, responsibly and with confidence.