Our team
We are WyserAI
We're a team of data scientists, researchers, engineers, product specialists and industry experts united by a shared belief: technology should help people, not get in their way. Together, we're working to create more time for meaningful human support, helping organisations deliver better outcomes for the people and communities they serve.
Our team
We are WyserAI
We're a team of data scientists, researchers, engineers, product specialists and industry experts united by a shared belief: technology should help people, not get in their way. Together, we're working to create more time for meaningful human support, helping organisations deliver better outcomes for the people and communities they serve.
Leadership team
Behind Wyser is a team of leaders passionate about helping organisations create more time for meaningful human support. Together, they combine decades of experience across technology, product innovation and service delivery to ensure everything we build stays true to our mission.
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Mark Pearce
Founder & CEO
Mark founded Wyser following personal experiences that highlighted just how difficult it can be to access the right support when people need it most
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Tamsin Kilby-Jones
Chief Product Officer
Tamsin believes the best technology starts with understanding people. Her approach to product development is rooted in listening to users, understanding how they work and designing solutions that make complex tasks feel simpler.
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Michelle Gregory
Chief Operating Officer
Michelle brings more than twenty years of experience helping organisations navigate change, improve services and deliver better outcomes for the people they support.
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George McFerran
Chief Commercial Officer
George has spent more than 25 years helping organisations bring innovative technology and information services to market. Throughout his career, he has worked at the intersection of commercial growth, product innovation and customer success, building long-term partnerships that create lasting value for organisations and the people they serve.
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Product & engineering team
The Product & Engineering team is responsible for turning our mission into reality. By combining research, technical expertise and customer insight, they create technology that reduces administrative burden, strengthens professional judgement and helps organisations spend more time supporting people.
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Ben Winter
Machine Learning Engineer
Ben is passionate about building AI that people can trust. His work focuses on developing machine learning models that are accurate, efficient and designed to perform reliably in the real world, helping ensure technology supports better decisions without adding unnecessary complexity.
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Steven Trotter
Head of Development
Steven believes the best technology is the technology people never have to think about. His focus is on designing secure, reliable and scalable systems that organisations can depend on every day, allowing them to focus on the people they support rather than the technology behind the scenes.
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Tatiana Limonova
Prompt Engineer and Junior Data Scientist
Tatiana is fascinated by the relationship between language and technology, and by what it takes to make AI tools work reliably for the people using them. Good AI has to earn trust: its outputs need to be clear, fair and accurate enough to use in someone's real workflow.
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Joe Hirst
AI & Software Engineer
Joe is passionate about turning innovative ideas into practical technology that solves real-world problems.
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Kavin Pandian
Software Engineer
Kavin believes the best technology starts with understanding people. By listening to customers, identifying the real problem and building intuitive solutions, he creates products that are both practical and accessible. He believes that a well-understood problem is already half solved, and that technology should always be designed with the people who use it in mind.
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Customer success & growth team
The Customer Success & Growth team exists to help organisations thrive. Whether supporting customers through implementation, sharing best practice or building new partnerships, they're focused on one goal: helping teams create more time, capacity and confidence to deliver exceptional support for the people who rely on them.
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Leanne Merrill
Marketing Lead
Leanne believes the best marketing doesn't simply explain what a product does, it helps people understand why it matters.
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Oje Oifoh
Project Manager
Oje believes successful projects are built on collaboration, clear communication and a shared understanding of what success looks like. His focus is on bringing together people, processes and technology to deliver solutions that create lasting value for customers.
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Tara O’Shea
Customer Success and Contracts Manager
Tara believes the best customer relationships are built through trust, attention to detail and consistently delivering on promises.
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Naomi Emanuel-Thorne
Customer Success Specialist
Naomi believes great customer success is about more than supporting customers, it’s about building trusted partnerships, understanding challenges and helping people get the most value from the solutions they use.
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A team united by purpose
Every person at Wyser plays a part in helping organisations create more time for meaningful human support. From product development and research to customer success and consultancy, we're united by a shared belief: technology should strengthen human expertise, not replace it.