Wyser has reduced the amount of time staff spend writing up calls from scratch and has helped us create clearer, more consistent case records. That matters because good debt advice still depends on human judgement, but advisers need the right systems around them if they are going to keep up with demand.

Wyser makes my life a lot easier. I can focus more on the conversation with the client and not have to worry too much about making notes. It makes the process of writing the notes a lot quicker.

We're hoping to expand our use of Wyser to more teams, and also continuing to hire, because we know that advisers are the conduit of high quality, accurate information and advice, supported by technology.

“Wyser changed things for us overnight. As a digital business, harnessing AI is a logical step for us, but we never expected such immediate results. Our staff spend a lot less time typing up notes and can concentrate more on the call. Whilst every summary is checked, staff editing is minimal and we now have a much more consistent style, which we share with our tenants in minutes rather than hours or sometimes days in the past."