Record
Reliably capture every conversation, so advisers can stay present
Our Record module securely captures conversations between advisers and clients, whether they take place over VoIP, phone or face-to-face. With every important detail captured reliably, advisers can give their full attention to the conversation instead of worrying about taking notes.
- Phone, VoIP and face-to-face
- Secure and reliable
- Built for diverse accents and dialects
A reliable record from the very first word
Capture every conversation
clearly, reliably and effortlessly.
Capture every word
Our Record module securely records VoIP, telephone and face-to-face conversations, creating a clear and reliable record from the very first word. Advisers can focus fully on listening and supporting the client, knowing the important details are being captured in the background.
Built for real conversations, not perfect conditions
Not every conversation happens in a quiet room, over a perfect connection or in the same accent. That’s why we have invested in extensive research to understand and reduce bias in speech recognition. Our technology is tested using diverse accents, dialects and real-world conversations, helping Record produce more accurate and reliable transcripts.
Everything you need to capture conversations
Securely capture VoIP, phone and face-to-face conversations, creating a reliable foundation for everything that follows.
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Designed for face-to-face
Securely record in-person appointments, allowing advisers to stay focused on the client.
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Clear telephone recording
Capture high-quality audio from phone conversations so important details aren’t missed.
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VoIP, built in
High-quality audio recording for VoIP, telephone and face-to-face conversations.
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Seamless telephony integration
Integrates smoothly with existing telephone systems without disrupting adviser workflows.
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Secure and compliant
Recordings are handled securely and in line with GDPR requirements.
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Works across your devices
Capture conversations across iOS, macOS, Windows and Android, wherever your advisers are working.
From conversation to clear, usable information
Record is the starting point of the Wyser journey. Once a conversation has been securely captured, it flows seamlessly into Document for transcription and structured note generation, creating a reliable foundation for our other modules.
Trusted by organisations where every conversation matters
From advice services and charities to housing and regulated organisations, teams trust Wyser to capture important conversations securely and reliably.
Understanding our modules
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Document
Turn conversations and uploaded documents into clear transcripts, structured notes and letters.
Explore Document -
Check
Check helps teams understand conversations more clearly.
Explore Check -
Pricing
Explore flexible pricing designed around your organisation, usage and workflows.
View Pricing
Book a call
Want to explore how Record could work within your organisation? Choose a time to speak with our team about your systems and adviser workflows.