Check

Review with clarity. Respond with confidence.

Check helps teams understand conversations more clearly, making it easier to review what was said, find supporting evidence and identify calls that may need attention.

  • Spot concerns
  • Review faster
  • See what matters

Clarity that brings what matters into focus

A clearer view of every conversation that
turns understanding into action.

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Bring what matters into focus

Check helps advisers, managers and quality leads review conversations more clearly. It surfaces important information, provides greater context and helps teams identify interactions that may need closer attention, supporting faster reviews and more confident decisions.

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Everything you need to review with confidence

Understand not only what was said, but the context and emotion behind it. Check helps teams find supporting evidence, identify conversations that may need closer attention and carry out faster, more informed reviews.

  • Sentiment analysis

    Assess the emotional tone of conversations to help advisers and managers identify signs of distress, frustration or disengagement. This makes it easier to find interactions that may need closer attention and understand where additional support could be required.

  • Transcript referencing

    Ask questions about a conversation and quickly find the answers within the transcript. Locate key dates, client circumstances and specific details without reading the entire conversation, with each answer linked back to the relevant supporting evidence.

  • Risk and vulnerability detection

    Identify potential safeguarding, vulnerability and urgent risk signals within conversations, including concerns mentioned only in passing. Configured around your organisation’s services and client profile, it helps advisers spot issues sooner, with every flag reviewed by a person before any action is taken.

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Insight shaped around what matters to you

Check can be tailored around the indicators, emotional cues and quality signals that matter most to your service. It brings relevant information to your team’s attention while keeping people firmly in control of every decision and response.

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Want to explore how Check could work for you?

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Ready to start? Book a demo
Book A Demo
Not ready to book?
Contact Us
Need to know more?