Case study
Turn your AI ambitions into practical action
Whether you’re exploring where AI could add value or need support turning an idea into something that works, our consultants can help. We’ll work with your team to understand the challenge, identify the right opportunities and build a practical, responsible way forward.
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How Crosslight Advice is giving advisers more time for people and less time for paperwork
Crosslight Advice introduced Wyser to reduce the administrative burden of writing case notes, improve consistency across its teams and help advisers focus…
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How East Lothian Housing Association gave its teams more time to support tenants
By introducing AI-powered transcription, tailored case notes and telephony integration, East Lothian Housing Association reduced administrative pressure, improved the consistency of its…
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How ACAS reduced case allocation from 4.75 days to 25 minutes
By automating the way workplace dispute cases are categorised and allocated, ACAS created a faster, fairer and more transparent journey for service…
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Giving advisers more time for the people who need them
Accommodation Concern introduced AI-supported transcription and case notes across its frontline services, reducing administration, strengthening records and keeping advisers firmly in the…
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